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This page shows trend data for each of the Performance indicators within the Housing category. A copy of the full proforma submitted to Audit Scotland is attached at the bottom of the page. Response repairs
% of response repairs completed within target time

| The manner in which this SPI is measured was changed for 2008/09 more detailed narrative will be provided in future years |
Housing quality
% of the council’s housing stick meeting the Scottish housing quality standard – tolerable standard

| This is a new SPI – work is progressing across the housing portfolio to achieve SHQS standard by 2015 |
% of the council’s housing stock meeting the Scottish housing quality standard – Free from serious disrepair

| This is a new SPI – work is progressing across the housing portfolio to achieve SHQS standard by 2015 |
% of the council’s housing stock meeting the Scottish housing quality standard – energy efficient

| This is a new SPI – work is progressing across the housing portfolio to achieve SHQS standard by 2015 |
% of the council’s housing stock meeting the Scottish housing quality standard – modern facilities and services
< img src="http://www.covalentcpm.com/CovalentWebModule/CovalentTrendChart?c=168&p=SPI-15.4&ed=31.3.2009&ch=4626&w=512&h=320" />
| This is a new SPI – work is progressing across the housing portfolio to achieve SHQS standard by 2015 |
% of the council’s housing stock meeting the Scottish housing quality standard – healthy, safe and secure

| This is a new SPI – work is progressing across the housing portfolio to achieve SHQS standard by 2015
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% of the council’s housing stock meeting the Scottish housing quality standard

| This is a new SPI – work is progressing across the housing portfolio to achieve SHQS standard by 2015 |
Managing tenancy changes
% of the rent due in the year that was lost due to voids

| This is due to a higher turnover of properties as a result of our transfer led policy for new build council houses. |
Average time to re-let houses which are not low demand

| This SPI has increased over the past 4 years due to increased turnove contributing to increased void repairs and our policy to bring forward improvements such as replacement when the tenancy changes hands. |
Average time to re-let houses which are low demand

| This SPI has increased over the past 4 years due to increased turnover, contributing to increased workload and void repairs |
Low demand houses remaining un-let at year end - average time houses had been un-let at year end

| This SPI has not followed a specific pattern over the past 4 years and the trend does not appear to be linked with general re-let times. The recent increase may be attributed to the increase in properties classed as low demand. |
Rent management
Current tenants arrears as a % of net rent due

| This measure has improved as a result of additional resource targeting early intervention and robust enforcement of recovery procedures. |
% of tenants owing more than 13 weeks rent excluding those owing less than £250

| This measure has improved as a result of additional resource targeting early intervention, high value debts and robust enforcement of recovery procedures. |
% of tenants in rent arrears

| This SPI has been maintained at a steady rate for the past 3 years. Higher turnover and more robust arrears handling has contributed to a comparably good rate in the Audit Scotland comparison with other local authorities (0708 rank was 9th in Scotland). |
% of former tenant arrears written off or collected during the year

| This reduction may be as a result of higher focus on current tenants, as well as the higher turnover of council stock. |
Council house sales
% of house sales completed within 26 weeks

| This SPI has improved steadily since 2005/06 due to better processes and a volume reduction |
Average time to sell houses

| This SPI has improved due to better processes and a volume reduction |
Policy and Performance Team
0131 271 3507
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