Secure email guide

To protect sensitive information, we sometimes send emails using a secure encrypted email service - Egress Protect.

How to read secure emails sent from Midlothian Council

If you have been sent a secure email you will receive a message with the Midlothian logo and text referring to Egress, with a link to open the email.

If this is the first time you have received a secure email, you will need to create an Egress account.

1. Select the "Open secure email" link in the message.
2. Select the "New user?" link to create an Egress account (accounts are free).
3. Enter your name, email address (where the encrypted email has been sent) and a password. Your email address will be your "Egress ID".
4. You will be sent an activation code to confirm your email address.
5. Enter the activation code to finish.

Download a more detailed guide on Egress (PDF)