Social work - compliments, complaints and suggestions
Giving us your feedback
Midlothian Council is committed to providing good quality social work services. It is important that people who use our services are satisfied with them.
If you have a complaint, we will do our best to put things right. If you have a suggestion, we want to hear it.
If you would like to make a suggestion, compliment or complaint about social work services you can do so by doing one of the following:
- Speak to the member of staff who is working with you
- Ask to speak to their manager
- Write to the Client Relations Officer. You may choose someone to help you with this
- Email the Client Relations Officer to give your comments on services
All contact details are at the bottom of the page.
Independent advocacy organisation for people who use, or have used, mental health services.
5 Cadzow Place,
0131 538 7177 (tel)
0131 538 7215 (fax)
Edinburgh Advocacy Representation Service (EARS)
A free, confidential, independent and professional advocacy service for older people
EARS Advocacy Service,
Forecort Business Centre,
0845 607 0129 (tel)
Partners in Advocacy
The McIntosh Suite, 2nd Floor
27/5 Beaverhall Road
0131 478 7723 (tel)
Independent self-advocacy organisation in Scotland. We are run by and for people with learning difficulties.
People First (Scotland),
77-79 Easter Road,
0131 478 7707 (tel)
0131 478 7404 (fax)
VOCAL Midlothian provides information, advice, support, counselling and advocacy to carers, former carers, and anyone working with carers.
0131 663 6869 (tel)