Service plans

Finance and Integrated Service Support

The Head of Finance and Integrated Service Support (ISS) undertakes the statutory role of Section 95 officer with responsibility for the Council’s financial management and stewardship and is also responsible for delivering an Integrated Service Support function across to all Directorates which aims to ensure that:

  • Customers are at the core of service support provision
  • Service Support is fully integrated and delivered to a consistently high service standard
  • Service Support activities are delivered in a way which provides effective and efficient support to frontline services
  • There are appropriate career paths and development opportunities for staff
  • The aims of the Business Transformation Programme are embedded in activity across the Service.

Work continues to deliver the benefits of integration through redesigning existing structures, systems and services. This programme of work is being delivered through the ISS strand of the Council Transformation Programme   

Further detail on the range of responsibilities of this service is provided in the Service Plans: