Contact us

Online | By email | By phone | Emergencies | Office locations | Maps | Opening hours

Online

You can use our online reporting, application, and payment forms to contact us online:

• Report it
• Apply for it
• Pay for it
  

To make a suggestion, give a compliment or make a complaint, please use our online feedback form:

• Feedback form

By email

To make an enquiry, please use our Enquiries email address. Please do not send us personal or sensitive information, we will contact you if we need more details.

• enquiries@midlothian.gov.uk

For other queries, please use the A-Z of Services to find details of the service you need.

• A-Z of services

By phone

In the event of an emergency out of normal office hours, please contact the appropriate service:

• Emergency telephone numbers
  

During office hours, our Contact Centre takes calls for many of our services:

• Feedback: 0131 561 5444
• Garden Assistance Programme: 0131 561 5285
• Insurance: 0131 270 5619
• Out of hours (Emergency repairs): 0131 663 7211
• Recycling: 0131 561 5284
• Repairs: 0131 663 7211
• Revenues and benefits: 0131 271 3201
• Social Work: 0131 271 3900
• Waste services, bulk uplifts: 0131 561 5284
  

To call a service directly you can find the relevant phone number using our A-Z of Services, or phone our switchboard:

• A-Z of services
• Switchboard: 0131 270 7500

Office locations

Our main offices are:

Midlothian House

Buccleuch Street
Dalkeith
EH22 1DN

• Phone: 0131 270 7500
• Fax: 0131 271 3050
• Opening hours
• Location map of Midlothian House
  

Buccleuch House

1-7 White Hart Street
Dalkeith
Midlothian
EH22 1AE

• Phone: 0131 271 3628
• Opening hours
• uid=000120036181">Location map of Buccleuch House
  

Fairfield House

8 Lothian Road
Dalkeith
Midlothian
EH22 3AA

• Phone: 0131 271 3318
• Opening hours
• Location map of Fairfield House