Right to repair

 The scheme covers certain repairs up to the value of £350. These repairs are known as 'qualifying' repairs.

 They include:

• unsafe power or lighting sockets or electrical fittings
• loss or part loss of electric power
• loss or part loss of gas supply
• a blocked flue to an open fire or boiler
• external windows, doors or locks which are not secure
• loss or part loss of space or water heating if no alternative heating is available
• toilets which do not flush (if there is no other toilet in the house)
• blocked or leaking foul drains, soil stacks or toilet pans (if there is no other toilet in the house)
• a blocked sink, bath or basin
• loss or part loss of water supply
• significant leaking or flooding from a water or heating pipe, tank or cistern;
• unsafe rotten timber flooring or stair treads
• unsafe access to a path or step
• loose or detached bannisters or handrails; and
• a broken mechanical extractor fan in a kitchen or bathroom which has no external window or door

Your landlord will be able to tell you if a repair you need is included in the scheme. They will also let you know

• the maximum time the repair must be done in
• how they deal with repairs that are not covered by the scheme