Online forms: Brown bin service: request a refund

This form has a maximum of 8 pages

Cancel and claim a refund for the garden waste collection service.

You will be asked for:

  • Collection address
  • Name and address registered to debit or credit card used for payment
  • Payment receipt number - if you have it
  • Amount paid and how much to be refunded
  • Contact number and email address

Refunds are only available for payments made within the last 14 days as outlined in terms and conditions (opens in new browser tab) .