Online forms: Brown bin service: request a refund
This form has a maximum of 8 pages
Cancel and claim a refund for the garden waste collection service.
You will be asked for:
- Collection address
- Name and address registered to debit or credit card used for payment
- Payment receipt number - if you have it
- Amount paid and how much to be refunded
- Contact number and email address
Refunds are only available for payments made within the last 14 days as outlined in terms and conditions (opens in new browser tab) .