Online forms: Brown bin service 2020

This form has a maximum of 6 pages

We will only empty your brown bin if it correctly displays a valid collection sticker.


  • You can still sign up and pay for the service, but we will not empty your brown bin until a valid sticker is displayed on your bin.
  • Processing requests, redesigning collection routes and sticker delivery may take up to 6 weeks.
  • Once you have received your sticker, your bin will be emptied on your next scheduled collection day.

To apply

  • Read and agree to the terms and conditions.
  • Enter postcode, address and number of bins (maximum of 6 per property).
  • Pay by debit or credit card (a third party service is used to process payment).
  • Enter email address to receive payment receipt, and details on what happens next.

This service is not available for commercial premises.

To order or return bins, use our bin request / return form (opens in new browser tab).

Within 14 days of purchase, you can cancel service and request a refund (opens in new browser tab).