Online forms: Complaints, compliments and comments


  • select 'Begin this form' (below). You don't need to sign in, as long as you complete each page in less than 10 minutes.
  • or register and sign in with myaccount. If you are signed in, the form will save and you can finish it later. Your contact details will be already filled in.

Use this form to complain or comment on any of our services.

Positive feedback is important for us, so please compliment us on services you think we are getting right.

We will keep your complaint confidential. Only those who need to know in order to investigate will see the details.