Council Tax, benefits and welfare

Financial support if self-isolating

We are receiving high volumes of Self Isolation Support Grants. So please only contact us after 7 days. We will get back to you as soon as possible.

If you are self isolating, you must advise Test & Protect that they can share your information with us. Contact the National Helpline on 0800 030 8012 to confirm you have done this.


If you are told by the Test and Protect Service to self-isolate because of close contact with someone who has Covid-19, you may be eligible for a £500 lump sum.

Self Isolation Support Grants

The Scottish Welfare Fund Team delivers Self-Isolation Support Grants (SISGs) on behalf of the Scottish Government for the residents of Midlothian.

The grant is to help people who are working on low incomes to self-isolate to prevent the spread of COVID-19. 

Important: updated eligibility criteria, 13/10/21

Unless it's under 14 days since full vaccination, you are not eligible for a Self Isolation Support Grant if:

  • you have been asked to self-isolate as being a close contact, but are fully vaccinated against Covid-19
  • you are the parent or primary carer of a child under 16 who has been asked to self-isolate by the school, but the child is fully vaccinated (1 dose)
  • you are the appropriate carer of a person over 16 who has been asked to self-isolate by Test & Protect Scotland or the Protect Scotland App, but the person is fully vaccinated.

However, if a PCR test shows a positive result, you may then be eligible for a Self Isolation Support Grant.

You may be eligible for a £500 payment if:

  • You have been asked to self-isolate by NHS Test & Protect.
  • or the Protect Scotland app (or equivalent app) has told you to self-isolate.
  • or you are the parent or primary carer of a child under 16 who needs to self-isolate.
  • or you are the carer of a person over the age of 16 who needs to self-isolate.

and

  • You apply within 28 days of the day that you are asked to self-isolate.
  • You are employed or self-employed, and you cannot work from home.
  • Your income is reduced because of having to self-isolate e.g. you are receiving Statutory Sick Pay or no pay. (People on furlough but not getting full pay are considered as having a reduction in earnings).
  • You receive means-tested:
    • Council Tax Reduction
    • or Universal Credit
    • or Working Tax Credit
    • or Income-Related Employment and Support Allowance
    • or Income-based Jobseeker's Allowance
    • or Income Support
    • or Housing Benefit
    • or Pension Credit.

or

  • Your income is less than stated below for your circumstances:
Your household You are eligible if your monthly household income (net) is no more than: or your monthly individual income (gross) is no more than:
Single with no children £2,181.75 £1,543.75
Couple with no children £2,548.95 £1,543.75
Single with one child £3,375.65 £1,543.75
Couple with one child £3,742.85 £1,543.75
Single with two children £4,390.21 £1,543.75
Couple with  two children £4,757.41 £1,543.75
Single with three children £6,037.91 £1,543.75
Couple with three children £6,405.11 £1,543.75

You will need to provide evidence that you cannot work from home if you have been notified to self-isolate by an app. We will need wage slips/evidence of your normal earnings.

Evidence requirements

  • Evidence that the Test & Protect Service has requested that you self-isolate.
  • Proof that you receive one of the qualifying benefits.
  • A bank statement.
  • Proof of employment or self-employment, and that you cannot do your job or run your business without social contact or from home.
  • Proof or self-declaration that your income will reduce because of having to self-isolate.

How to apply

  • Apply using the online Scottish Welfare Fund form, and select "COVID19 Self Isolation Support Grant". The online form will be open between 9am on Monday to 3pm on Friday.
  • By phone: call 0131 270 5600
  • Lines are open Monday to Thursday 08:30 - 17:00, and Friday 08:30 - 16:00

The grant will be paid into your bank account. It is paid because of a loss of earnings, so it is taxable.

When a grant cannot be paid

You will not qualify if:

  • you are self-isolating because you are returning to the UK after being abroad
  • you feel that you have symptoms and haven't been tested
  • you are not employed or self-employed.
  • you are employed or self-employed, and your earnings or self-employed income will not reduce e.g. because you will receive normal pay or you can continue to work from home.
  • your individual/household income is more than the Midlothian income threshold.
  • you are fully vaccinated for Covid-19 (unless it's under 14 days since being fully vaccinated).

No Recourse to Public Funds (NRPF)

People with NRPF by definition do not receive a qualifying benefit, so normally cannot apply for the Scottish Welfare Fund.

However you may receive a Self-Isolation Support Grant as long as you meet criteria, including being:

  • required to self-isolate by NHS Test & Protect
  • in work or self-employed
  • unable to work from home, and have reduced earnings while self-isolating
  • considered to have a low income compared to Midlothian income thresholds.

Please see below links to the information that is now available on the SG websites.

More information from the Scottish Government

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