Equality and diversity

We want to provide equality of opportunity and eliminate discrimination in all that we do. This means access to jobs, services, information and participation for everyone.

Equalities in our service provision

When planning and delivering services we try and consider these questions:

  • Can people access our services?
  • Do services communicate in ways that people understand?
  • Can the services be located easily?
  • Can people take control for themselves and be independent?
  • Do our services relate to the needs of our customers, citizens and visitors?

These principles are a guide to try to ensure that our services are inclusive, but recognise that all people have differing needs.

Equalities engagement

Community engagement and involvement is primarily about working with community members to improve services for the benefit of the community.

Involvement can take lots of different forms. Consultation, workshops, surveys, participatory budgeting and taking part in boards and groups are all examples.

Email us to find out about equalities engagement

Equality impact assessments

Before we introduce a new service or change an existing service we look at how this will affect people.

Equalities Outcomes 

Equally Safe 

Employee Information

British Sign Language

Gaelic Language Plan

Our Gaelic Language Plan accords with the Gaelic Language (Scotland) Act 2005, the National Gaelic Language Plan, and the Guidance on the Development of Gaelic Language Plans produced by Bòrd na Gàidhlig.

The plan sets out how we use Gaelic in our operations, how we enable the use of Gaelic when communicating with the public and key partners, and how we will promote and develop Gaelic.

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