Refer to the list of offices for our postal addresses:
A-Z of services
You may be able to find details of the service you need through our A-Z of services.
Online requests and enquiries
Please note we are only dealing with emergency issues and service requests.
Please only email us if it is about our critical services.
Important: don't email personal or sensitive information. We will contact you if we need more details.
Request a service or report an issue using Twitter @midhelp
Important: don't tweet personal or sensitive information. We will contact you if we need more details.
British Sign Language (BSL) users
Contact us through an online sign language interpreter:
We need to keep our lines open to help the most vulnerable in our community. So please only call if it is about our critical services.
During office hours
|Bins and recycling||0131 561 5284|
|Revenues and benefits||0131 271 3201|
|Repairs||0131 663 7211|
|Adult social work||0131 271 3900|
|Children and families||0131 271 3413|
|Homelessness||0131 271 3397|
|Registration office||0131 271 3281|
|Main switchboard and other services||0131 270 7500|
Out of office hours
|Emergency housing repairs||0131 663 7211|
|Emergency social work service||0800 731 6969|
|Emergency homelessness||0131 663 7211|