Contact us

Online | By email | By phone | Emergencies | Office locations | Maps | Opening hours

Online

You can use our online reporting, application, and payment forms to contact us online:

• Report it
• Apply for it
• Pay for it
  

To make a suggestion, give a compliment or make a complaint, please use our online feedback form:

• Feedback form

By email

To make an enquiry, please use our Enquiries email address. For other queries, please use the A-Z of Services to find details of the service you need.

• enquiries@midlothian.gov.uk
• A-Z of services

By phone

In the event of an emergency out of normal office hours, please contact the appropriate service:

• Emergency telephone numbers
  

During office hours, our Contact Centre takes calls for many of our services:

• Feedback: 0131 561 5444
• Garden Assistance Programme: 0131 561 5285
• Insurance: 0131 270 5619
• Out of hours (Emergency repairs): 0131 663 7211
• Recycling: 0131 561 5284
• Repairs: 0131 663 7211
• Revenues and benefits: 0131 271 3201
• Social Work: 0131 271 3900
• Waste services, bulk uplifts: 0131 561 5284
  

To call a service directly you can find the relevant phone number using our A-Z of Services, or phone our switchboard:

• A-Z of services
• Switchboard: 0131 270 7500

Office locations

Our main offices are:

Midlothian House

Buccleuch Street
Dalkeith
EH22 1DN

• Phone: 0131 270 7500
• Fax: 0131 271 3050
• Opening hours
• Location map of Midlothian House
  

Buccleuch House

1-7 White Hart Street
Dalkeith
Midlothian
EH22 1AE

• Phone: 0131 271 3628
• Opening hours
• Location map of Buccleuch House
  

Fairfield House

8 Lothian Road
Dalkeith
Midlothian
EH22 3AA

• Phone: 0131 271 3318
• Opening hours
• Location map of Fairfield House