If you have spotted a defect or fault on a Midlothian road, pavement or path, such as a pothole, a broken street light or a blocked gully then please let us know.
Prior to reporting the issue, please ensure that you have sufficient information to identify the type of defect and accurately locate it.
You can report all road and street faults by telephone or online.
If your request is urgent please call Road Services during office hours (Monday - Thursday 09:00 - 17:00 and Friday 09:00 - 15:30). Out of office hours please contact Emergency Road Repairs on 0131 663 7211.
You can also contact Clarence to report a road defect or street lighting fault.
Water or drainage issues
Should you have a problem with mains water or sewers in the public road, please contact Scottish Water Customer Care:
- Scottish Water Customer Care: 0845 6018855
62a Polton Street
0131 663 1103 (tel)
Scottish Water Customer Services
0845 601 8855 (tel)