Support coping with rising living costs
Gas and electricity
Urgent help with your energy bills
If you cannot afford to top up your prepayment meter, the following support is available:
- Emergency or friendly hours credit
- a fuel voucher- contact Penicuik CAB or Dalkeith CAB to find out more
- Energy grant
If you cannot afford to pay your energy bills, contact your energy supplier to check what support is available:
If you need urgent help with food, housing or money please go to our Urgent Help page for more information.
Help with saving money on energy bills
Changeworks
If you need advice on energy bills, or would like to know if there are any support or discounts available such as the Warm Home Discount for older people, then contact Changeworks on:
- 0800 870 8800
- Or visit its financial supports pages
If anyone would like support in making an application for a Warm Home Discount, please fill in a Changeworks referral form:
Home Energy Scotland
Home Energy Scotland can help make sure you get the best energy deal. Use its Home Energy Check tool to find out how you can get lower energy bills and a more comfortable home.
Read Home Energy Scotland’s guide to learn about the different types of tariffs or call 0808 808 2282 (FREE) for more information.
Other Sources of Support and advice
- Grants and benefits to help you pay your energy bills (Citizens Advice Scotland)
- Warmer Homes Scotland
The Scottish Government’s programme offers funding and support to households struggling to stay warm and keep on top of energy bills - Ofgem
Advice on energy supply and bills - Top energy saving tips from Home Energy Scotland
Winter support pack
- Outside the Box have created a winter support pack that includes advice on keeping warm and saving money on bills and food during the cost of living crisis.
- Winter support resources – Outside the Box website
Return to Cost of Living Homepage & Map