Online forms: Bins or recycling boxes - missing, damaged, new bin request or returning

This form has a maximum of 7 pages

Either:

  • select 'Begin this form' (below). You don't need to sign in, as long as you complete each page in less than 10 minutes.
  • or register and sign in with myaccount. If you are signed in, the form will save and you can finish it later. Your contact details will be already filled in.

Complete this form:

  • if your bin or box is damaged or missing. We can then arrange a replacement or repair.
  • to report a bin that is abandoned or not in use. We will recover it to prevent it attracting rubbish, and reuse it.

Food waste

We do not collect food waste from these areas, including small villages, farms and developments in rural postcodes, as per the guide from the Scottish Government:

  • Carrington
  • Crichton
  • Dewarton
  • Edgehead
  • Fala
  • Ford
  • Howgate
  • Millerhill
  • Newlandrigg
  • Silverburn
  • Temple
  • Whitehill

To check if we collect your food waste, please call us on 0131 561 5284 between 8am and 6pm.