Online forms: Bins or recycling boxes - missing, damaged, new bin request or returning
This form has a maximum of 7 pages
- select 'Begin this form' (below). You don't need to sign in, as long as you complete each page in less than 10 minutes.
- or register and sign in with myaccount. If you are signed in, the form will save and you can finish it later. Your contact details will be already filled in.
Complete this form:
- if your bin or box is damaged or missing. We can then arrange a replacement or repair.
- to report a bin that is abandoned or not in use. We will recover it to prevent it attracting rubbish, and reuse it.
We will only deliver a brown bin to a property where payment for the service has been made.
You will be able to sign up and pay for 2021 collections from early January. Please only request a new brown bin after you have paid.
We do not collect food waste from these areas, including small villages, farms and developments in rural postcodes, as per the guide from the Scottish Government:
To check if we collect your food waste, please call us on 0131 561 5284 between 8am and 6pm.