Missing or damaged bin

Please let us know if your bin is damaged or goes missing. We normally aim to repair or replace broken or missing bins within 10 working days.

Brown bins

If you do not currently have a brown bin, please sign up and pay for the service before you complete this form. 

Food waste caddies and glass collection boxes

Small containers are available for collection from your local Recycling Centre. Please ask Site Staff.

Or use this form to request a new or replacement glass box or food waste caddy.

Report a missing or damaged bin

If you have already requested a new or replacement bin, there is no need to do so again. Duplicate requests take time to remove from the delivery schedule, slowing down bin deliveries for everyone.

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