Missing or damaged bin

Repair or replace a bin or container

We aim to repair or replace bins within 10-14 working days.

Replacement bins may not be brand new, but will be clean.

If we cannot repair your bin or container leave it at the kerbside, your bin collection point or close to your gate or driveway. If we need to enter your garden to remove your bin/container, we are not liable for loss or damage to plants, landscaping or ornaments.

Grey, green and blue bins - we will try to repair lid hinges or wheels/wheel spindles. For all other damage please request a new bin.
Brown bin - you can only request a repair/replacement if you have paid for the service this year. We will deliver new or replacement bins from February to November.
Glass box - we cannot repair this. Please request a new one or pick up one from a recycling centre.
Food caddy - we cannot repair this. Please request a new one or pick up one from a recycling centre.

Request new or replacement bin