Putting your waste/recycling out for collection
To help us collect your waste and recycling please do the following:
- Do not overfill your bin or put extra waste on or around it
Your bin should shut easily with the lid fully closed. Don't use a bungee cord or other attachment to close it. - Put your bin in your designated collection area
This is normally at the kerbside where your property meets the pavement, footpath or road. Bins should be clearly visible with no obstruction and not cause a hazard to pedestrians or road users. Ideally place bin handles facing the road. Park your own vehicle so you're not blocking access for our collection vehicles. If you are unsure where to put your bin/container for collection, please ask. - Put your bin out by 6:30am on the day of your collection
Find your collection day. - Put the correct materials in each bin.
- Keep your bin clean.
If your bin is damaged you can report any loss or damage so we can repair or replace it.
Help putting your bins out
If you have trouble moving your wheelie bins, and there is no one else to help you, we can collect your bins, empty them and put them back.
Missed bins
If you have followed the instructions above and we have not emptied your bin, let us know.
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