Report problems with roads and streets Use this form for problems including: Potholes Bridges Street furniture Road drainage Public utility works Gritting Signs Road markings Pavements Snow clearance If urgent please call: 0131 270 7500 during office hours (Monday - Thursday 09:00 - 17:00, Friday 09:00 - 15:30) or 0131 663 7211 out of office hours or tweet a photo or comment to @MidGov or @MidHelp. Before you start Use a different form to report a street lighting problem. Report faults on trunk roads to BEAR. Call Scottish Water Customer Care for mains water or sewer issues: 08000 778 778.