Christmas and New Year
Opening hours and emergency numbers
Emergencies
Customer services
Customer services are closed:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January
- Friday 2 January
Customer services are open but with reduced hours on:
-
Wednesday 24 December 08:00 – 14:00
In an emergency please call 0131 663 7211
Waste and Recycling
Leisure centres, snowsports centre and pools
Our centres are closed:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January
- Friday 2 January
Our centres are open but with reduced hours:
- Wednesday 24 December - close early at 16:00
- Wednesday 31 December - close early at 16:00
Libraries
Our libraries are closed:
- Thursday 25 December
- Friday 26 December
- Saturday 27 December
- Thursday 1 January
- Friday 2 January
Libraries with a Wednesday opening will have reduced hours:
- Wednesday 24 December - close early at 13:00
- Wednesday 31 December - close early at 13:00
The Mobile Library remains off the road.
You can order and renew items online at any time.
Burials
All cemeteries are open with no restrictions on visiting times.
Our offices are closed:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January
- Friday 2 January
Our offices are open but with reduced hours:
- Monday 29 December:10:00 – 14:00
- Tuesday 30 December:10:00 – 14:00
- Wednesday 31 December:10:00 – 14:00
Social Work (adult and children) and No 11 (Justice, substance use, mental health, psychological therapies)
Our offices are closed:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January
- Friday 2 January
If you need help in an emergency call:
- Out of hours Social Work on 0800 731 6969
- Mental Health Resilience Service is open every day from 08:00-22:00. This is a free confidential helpline for anyone over 18 in Midlothian who has mental health and wellbeing distress or crisis: 0800 118 2962
- MELD Contact Centre if you are concerned about your alcohol or drug use: 07843 339 958
Homelessness
In an emergency, contact the out of hours service:
- 0131 353 0555
Our offices are closed:
- Thursday 25 December
- Friday 26 December
- Monday 29 December
- Tuesday 30 December
- Wednesday 31 December
- Thursday 1 January
- Friday 2 January
Our offices are open but with reduced hours:
- Wednesday 24 December: 09:00 – 12:00
Scottish Welfare Fund and Revenues
Our offices are closed:
- Thursday 25 December
- Friday 26 December
- Wednesday 31 December
- Thursday 1 January
- Friday 2 January
Our offices are open but with reduced hours:
- Wednesday 24 December - close early at 10:30 for Scottish Welfare Fund and 11:00 for Revenues. The last pick up for Scottish Welfare Fund awards will be at 11.30.
- Monday 29 December - only open for Scottish Welfare Fund - lines will open from 10.00 until 12.00, the online form will open at 9.00. The last pick up will be at 14:30 by appointment only.
- Tuesday 30 December - only open for Scottish Welfare Fund - lines will open from 10.00 until 12.00, the online form will open at 9.00. The last pick up will be at 14:30 by appointment only.