School transport for mainstream schools

Transport feedback

Give feedback or report non-urgent concerns

We want to hear from you. Your feedback helps us make home to school transport safer, more reliable, and easier for everyone.

If you have a question, a concern, or want to share your experience, contact us here.

You can submit feedback anonymously and don’t have to give your name if you prefer.

Give feedback

Important: This form is not for emergencies.

For urgent issues relating to safety, please contact the Travel Team directly.

What happens next?

All submissions are reviewed by the Travel Team. Depending on the nature of the feedback provided, a response may not always be required or issued.

Once we receive your feedback:

1. We will check the details.
2. We may contact you if we need more information.
3. We will look at what happened and take any action needed to improve transport.

Thank you for helping us make transport better for everyone.