Recovery from recent industrial action

Waste services have now resumed but there is likely to be some disruption as we catch up on the backlog.

Missed bins

• Services resumed from 30 August.
• There is likely to be some disruption to street cleansing activities and bin delivery requests as we catch up on the backlog.
• Please avoid calling us about overflowing litter/dog bins. We are working to have these emptied as soon as we are able.
• Please avoid making duplicate requests for new/replacement bins. We will deliver/replace your bin as soon as we are able.
• If your bin was missed during the recent action, it will be emptied on its next scheduled collection day. 
• There will be no additional or "catch up" collections at this time. Information on any alternative collections of brown bins will be made available at a later date.
• We are aware that for some residents this may not be until after the future strike dates. A recovery plan will be put in place and communicated following this action.
• No additional bags or side waste will be collected. Bins must be presented for collection with the lids closed.
• Please only report a missed bin if you were not affected by the industrial action.

Other waste services

• We are working to have overflowing litter/dog bins emptied as soon as we are able. Please avoid calling us about these.
• Please avoid making duplicate requests for new/replacement bins. We will deliver/replace your bin as soon as we are able.
• The two Recycling Centres are open at this time.

Updates

• More information and advice on our Waste Services pages.