Transforming how we work

Efficient and effective services

As Scotland’s fastest growing local authority area, we are transforming how we work to deliver more efficient and effective services in a challenging financial climate.

Future-proofing our services

By making sure we have technology, assets, skilled staff and multi-agency working in place, we can achieve our vision of Midlothian as a ‘great, green place to grow’ while delivering a balanced budget.

Much has been achieved since councillors approved our Transformation Blueprint in June 2023.

Five key themes

The 2023-2028 blueprint outlines the actions the council is taking under five key themes:

• Follow the money
• 21st century workforce
• Workplaces of the future
• Income generation and commercialisation
• Multi-agency transformation

Follow the money

The council is following the money by reviewing contracts, commissioned services and digital solutions to make sure they are the best value possible and is investing in preventative measures to support those most in need, including care-experienced children and young people.

• How our digital Equipped for Learning Project is giving school age children and their families skills for life, learning and work

21st century workforce

The 21st Century theme focuses on upskilling staff and implementing digital technologies fit for a future workforce.

• Our Workforce Strategy
• Our Digital Strategy
• Our new 'in-cab' technology project

Workplaces of the future

Better use is being made of council buildings and workplaces will be designed for the future. This is helping the council make progress towards our net zero ambitions  It will also be easier for local people to access services within their communities in ‘one stop hubs’ and/or online. 

• Our plans for Midlothian House (details of a recent consultation and drop in event)

Income generation and commercialisation

We are finding new ways to generate income by, for example, making more services available to book and pay for online and becoming more commercial. 

• Midlothian Energy Ltd – our joint commercial venture with Vattenfall

Multi-agency transformation

Continuing to take a more collaborative approach with partner agencies including the Police and NHS in a new formed Multi-Agency Transformation Management Group is making sure services are ‘joined up’ with a focus on early intervention and prevention.

• How multi-agency health, social care and third sector services based at No 11, recovery hub in Dalkeith are transforming lives