Council Tax reduction

You may be able to get help with paying your Council Tax. Council Tax Reduction (CTR) is a Government scheme to help those on low incomes.

For guidance visit CTR on The Scottish Government website.


If you think you may be entitled to Council Tax reduction, you should claim as soon as possible.

Review of reduction decision

You can ask us to review our decision about your claim for a Council Tax reduction.

Universal Credit claims

If you have applied for Universal Credit, use this form to apply for CTR:

Fast Track your claim

To  speed up your claim, you can use our Fast Track service:

  1. Complete your benefit claim form
  2. Make sure you have all the information we need to process your claim. The checklist on page 19 of the claim form will help you.
  3. Take your completed form with all the relevant information to Buccleuch House, Dalkeith and ask for your claim to be Fast Tracked.
  4. We will then check your claim form is complete and that you have supplied all the supporting information. If so, we will assess your claim within 3 working days.

For further information on housing benefit or council tax reduction please contact us.

How it is paid

Your council tax bill is normally reduced by the amount of Council Tax Reduction you are entitled to. However, if you have already paid your council tax in full for the year, you will get a refund of the Council Tax Reduction.

Or you may wish to carry the Reduction forward to next year’s council tax bill.

If your landlord or landlady pays the Council Tax for your home and includes a charge for the Council Tax in with your rent, then your Housing Benefit (not Council Tax Reduction) will include an amount for the Council Tax.