Brown bin service 2022 We will only empty your brown bin if it correctly displays a valid collection sticker. It may take up to six weeks for us to process your request, add your property to a collection route, and deliver your bin sticker. If your sticker doesn't arrive within 6 weeks, request a replacement sticker. To apply Read and agree to the terms and conditions. Enter postcode, address and number of bins (maximum of 6 per property). Pay by debit or credit card (a third party service is used to process payment). Enter email address to receive payment receipt, and details on what happens next. Garden waste collection from commercial premises. To order or return bins, use our bin request / return form (opens in new browser tab). Within 14 days of purchase, you can cancel the service and request a refund (opens in new browser tab).