Bulky uplifts

Terms and conditions

  • Payment must be made at the time of booking.
  • We may need to visit your property to give a bespoke quote.
  • Place your items at the kerbside by 7am on the date of collection. This is usually the place where your grey bin is put out for collection. 
  • Collection crews will only collect items listed in your order.
  • All items must be easily accessible to our collection crews. We cannot collect items from between parked cars or from communal bin stores.
  • If you are registered with our 'pull out' service, items must be left as close as possible to your gate or driveway. We cannot enter a house to collect items.
  • If you authorise us to collect items from your garden we accept no liability for loss or damage to plants, landscaping or ornaments.

Cancellations and changes

  • Cancellations can only be made up to 12 noon on the day before your uplift is due.
  • We only accept cancellations by phone.
  • Refunds are conditional on the points above.
  • Once a booking is made, you cannot change the number / type of items without forfeiting your collection appointment.
  • Any changes to your booking will change your original collection date.